These FAQs are here because we want you to understand how we operate and what you can expect from us. Please feel free to call us at 02 4610 1888 if you have questions about any of these FAQs. We want to make this an enjoyable experience for everyone and we look forward to working with you!
The moment you place your order and make your payment, you will receive a call from our verification manager. The manager will be making this call to confirm and verify the order, shipping details, and customer availability. After the confirmation call is over, you will receive an e-mail with product summary and estimated delivery time, thus, confirming the order. The e-mail will also contain the order ID so that you can refer it.
The batteries you will be receiving will be completely charged. They will be ready to use the moment they are installed.